Transcend enterprise resource planning (ERP) with a unified business management (UBM) system, one solution that covers all your business needs. Portal UBM is a compendium of first-class modules designed together from the ground up, giving you the ability to meet your organisation's needs without costly or time consuming integration implementations.
Manage your business from any device, anywhere in the world; allowing your customers, staff and suppliers to collaborate in real-time, within one system, while maintaining strong control over security, ensuring everyone sees and interacts only with the information they're meant to.
Measure key performance metrics in real time and know exactly how efficiently your business is operating, 24 hours a day, 365.25 days a year. Whether you're looking to measure the performance of your assets, your suppliers, employees, or customers; we'll help you measure, identify and improve every aspect of your business or your supply chain.
Achieve your bespoke requirements by building complex business add-ons that maintain a unified look and feel, fast, efficiently and professionally, thanks to the development studio integrated directly into your system.
It's the only unified business management system you'll ever need.
Computerised maintenance management
Computerised maintenance management is incorporated within the greater enterprise asset management module, providing your organisation with everything you need to get complete visibility of your assets. Maintain your buildings and assets in an efficient and cost-effective way.
Manage your reactive, proactive, preventative and predictive maintenance, ensuring you can plan the work, parts and tools required and ensure a full-service history for your assets.
Enterprise asset management
A comprehensive solution for providing everything your organisation needs to get complete visibility and control of your asset management strategy. EAM enables your organisation to maintain your buildings and assets in a cost-effective and compliant way.
See up to 50% reduction in your organisation's maintenance costs by optimising your maintenance frequency, monitoring the performance of your assets, and using artificial intelligence (AI) to analyse the data, predicting asset failures.
Asset performance management
Combine asset performance management with enterprise asset management to improve the performance of your assets and maximise your return on investments across the asset's lifecycle. APM combined with EAM allows your organisation to drive predictive maintenance over reactive maintenance, improving the reliability and availability of your organisation's assets while minimising risk and operating costs.
APM is proven to reduce unplanned downtime and reduce maintenance costs. Implementing an effective APM strategy is more than installing a series of IoT devices that monitor and track your assets, APM is an integrated, connected solution that enables your organisation to drive safer, more reliable operations while facilitating optimal performance at a lower cost.
Computer aided facilities management
Manage facilities of all sizes, whether a single floor within an office block, or a multi-block towering behemoth with multi-story parkades and hundreds of boardrooms, auditoriums and sports facilities.
From hospitals, to massive interlinked blocks of buildings, realise measurable cost savings through good management practices. Whether you are managing the parking bays available to your building, interfacing with the security systems to allow access to the building, or ensuring venues are booked and cleaned between sessions, we'll ensure that you always meet your service level agreements with time to spare.
A novel and innovative approach to delivering the complexity of a truly unified business management system, in an intuitive and easy to use manner.
Multi-language
Multi-language at the core, we employ a proprietary data structure which stores your data in multi-language format, allowing users to enter data in their native language, while every other user retrieves the same record in their own language of choice.
A key requirement for companies who operate across various cultures and languages.
Multi-currency
Operate in all currencies globally in real-time, or report on a fixed point in time.
Query the open, high, low, close (OHLC) for any given date, as well as buy/bid, sell/ask and mid-market rates up to the second.
Define various points in time depending on your needs, fix one rate for your date of invoice and another for your exchange, resulting in automatic calculation of rate-of-exchange profit / loss.
Timezones
Work across timezones with ease; transact and report in either your current timezone or the timezone of the location where the work is executed.
Update records in Singapore from your office in New York and we'll automatically manage the timezone conversion for you, reducing human error and increasing efficiency.
Document management
Upload, track and manage your documents with a robust enterprise document management system. Complete with security management and version control, know who's accessing which document when and track changes over time.
A complete cloud-based file system with an extensively configurable file management system, rest easy knowing your documents will always be retrievable thanks to our proprietary distributed file storage system.
Files are encrypted both in transit and at rest, so rest assured your files are safe and confidential; while our fresh approach to sharing files with various teams, without risking security or duplication, will have you saying farewell to having to keep files manually in sync between departments.
Business intelligence & data analytics
With the lines between business intelligence and data analytics blurring more and more as technology improves, we'll help make sense of your data.
Create immersive dashboards that communicate the story visually, allowing decision makers to drill deep into the data with personalised dashboards, gaining informative insights into events as they occur, and empowering them to make data-driven decisions that drive business results.
Some key features include:
- Drillable key performance indicators
- Drillable pie charts
- Drillable graphs
Whether you need historical statistics, real-time information as it occurs, or predictive insights for the future, you'll always be well informed.
Reporting
Provide stakeholders with professional looking reports providing detailed insights, including graphs and pie charts.
- Create reports that lets your data speak to viewers
- Easily share your reports with stakeholders
- Automate delivery of time sensitive reports
- Access reports on any device, including mobile phones
Design, customise, and edit reports within the system; or create them using your favourite authoring tool through open standards.
Report your numbers confidently from a single source of truth, without having to worry about stale, static spreadsheets.
SMS and VMS notifications
Send an SMS to an individual's phone and know exactly when it was delivered.
Got something that needs urgent attention? Phone the mobile device using the latest advances in artificial intelligence and neural linguistics, detecting whether the call was answered or whether it went to voicemail.
The system speaks in the language, dialect and masculine / feminine tone of choice, then recording and actioning the callers response.
E-mail notifications
Increase your customers awareness, perception and satisfaction of your organisation when you send professional looking e-mails.
Track, measure and send e-mails for absolutely anything within your system, either conditionally or timely.
Increase the service delivery experience through on-going communication as status updates occur, keeping your customers returning year after year.
Experience management
Surveys are a great way to engage your customers and gain insights into what your customers think, need, and most importantly – want.
Features include:
- Get product feedback
- Conduct market research
- Receive customer experience responses
- Gauge employee satisfaction
Generate event based surveys automatically, or create your own, and see what people think of your product, service or environment. Then gain valuable insights by analysing the information and identify areas of improvement.